A comprehensive building services renovation is an opportunity to upgrade the entire housing experience
Renewing pipelines and building systems is an essential part of a property’s lifecycle, but a comprehensive building services renovation offers the housing company far more: it is a strategic moment to review the whole picture and assess what kinds of major improvements the property will need in the coming years.
The renovation contractor plays a key role in this. During the renovation, the housing company can implement solutions that improve everyday convenience and the resident experience for years ahead. These include digital services and practical functionalities that support daily living.
Access control, shared-space booking systems, and modern resident communication have become central indicators of housing quality. When these systems are introduced alongside the building services renovation, the housing company saves time, money, and—above all—residents’ nerves, both during the project and afterward.
The renovation company holds a key position in the housing company’s project
According to Perttu Paavola, Business Director at Rakennus Numera, offering added value to customers is an effective way for a renovation company to differentiate itself.
“We genuinely try to bring the kind of added value that the client truly benefits from. We want the customer to feel that we are thinking innovatively on their behalf.”
Customers are often interested in hearing practical examples from the renovation company.
“Often we are asked for references—for example, how access control was handled in the previous project or how we communicated. We share our experiences, and it gives us a chance to leave a good impression.”
Perttu explains that many customers think about the appearance of the stairwell, especially when it has been freshly painted and there is a desire to invest in how it looks. A digital notice board adds the finishing touch and serves as a signature element for the housing company.
“It’s like the cherry on top. The digital notice board is modern, smart, and really neat. It’s easy to ask the customer whether they’ve thought about these kinds of electronic info boards, and from there the discussion begins. The digital notice board suits an old housing company just as well as a new one.”
A building services renovation runs more smoothly when information flows digitally
Effective communication channels are also essential for the renovation company.
“They are extremely important, the be-all and end-all.”
According to Perttu, implementing the digital notice board at the very beginning of the renovation—and using it as the contractor’s communication channel—works extremely well in housing companies where some stairwells remain occupied during the project.
The digital notice board can be used to share up-to-date information about access routes, work phases, and possible disruptions. After the renovation ends, the same familiar communication channel naturally transitions into everyday resident communication.
“Definitely rather the digital notice board than printed notices. When you look at today’s notice boards, they are often full, and when notices no longer fit, they end up all over the walls. If we had a digital notice board in use, we too could skip printing the notices and carrying them to the notice boards. It’s not a huge effort, but it’s still one extra step that must be done and remembered. And of course, the residents notice the information differently when it’s neatly presented on a digital screen.”
This article is an ai-generated translation of the original article in Finnish.