Digitalization addresses challenges in rental housing companies
In many rental housing companies communication still relies on traditional notice boards, where old and new bulletins and instructions mix. This makes it difficult to ensure that the information is up-to-date. Confusing booking logs and scattered information can easily cause frustration for residents.
Digital housing services offer solutions to these challenges, making everyday life smoother for both residents and the administration of rental housing companies. Read how One4all has helped Juli Living and Toivo Group enhance their resident communication and manage bookings more efficiently.
Case: Juli Living
Challenge: Juli Living aims to provide a seamless and smooth rental experience through its online store. The company wanted to ensure that the same ease continues throughout the resident’s living experience.
Solution: “All our properties feature One4all’s digital services: digital notice boards, resident application, and booking calendars, including integrated access control system and payment service. In some properties, we also use sauna relay control, meaning the sauna heater switches on and off according to bookings. Through the booking calendar, residents can book shared facilities such as saunas and laundry or club rooms,” explains Aki Baarman, Real Estate Director at Juli Living Oy.
Result: Thanks to automation, availability of services, cost-efficiency, resident satisfaction, and living comfort all improved, as residents can access up-to-date information easily and quickly. For property management companies and administrators, the added benefit is time-saving: communication can be managed remotely from a computer without printing papers or traveling. The use of One4all services saves time and money, reduces environmental impact, and makes living easy and convenient.
Read the article: Digital leap is an advantage for both the housing company and the residents – Juli Living Finland Oy
Case: Toivo Group
Challenge: Toivo Group aims to be a forward-thinking company that utilizes evolving digital solutions. Toivo was looking for services that fit its modern operations, as traditional housing company communication through notice boards didn’t seem like the right approach for the modern company. Toivo’s properties are not identical, so it was clear that the same solution wouldn’t suit all properties. Therefore, the ability to customize services for each property was essential for Toivo.
Solution: Toivo communicates with residents digitally via digital notice boards and resident application. Additionally, Toivo adopted One4all’s services for booking shared spaces, payments, access control, and sauna heating. Residents’ everyday life became easier as they can conveniently book facilities like laundry rooms, club rooms, and saunas through the digital booking calendar.
Toivo has also made it possible for people outside the housing company to book saunas. Access control is conveniently managed through the iLOQ locking interface, allowing external users to enter the space during their reserved time. Access control provides security for users since entry is only possible during the reserved time.
Result: “For us, it’s essential that our communication is always up-to-date and that residents don’t receive outdated information; that’s why we chose digital solutions. Digital channels also save our employees’ time as they can update information on digital notice boards and the resident application quickly and remotely,” says Iida Koivukoski, who works at Toivo with apartment leasing and management.
Toivo also values that all digital communication and housing services come from a single provider. “If I had to describe the services with one word, it would be agile. We have never encountered a situation where a solution couldn’t be found. We have always received tailored solutions that meet our unique needs,” praises Koivukoski.
Read the article: Toivo Group offers high-quality resident experiences through the One4all housing service platform
This article is an ai-generated translation of the original article in Finnish.
